customer terms & conditions
Kryoshift – TERMS AND CONDITIONS OF SALE – B2B AND B2C
1. About us
We are Kryroshift Limited, a company registered in England and Wales under company number 16106524. Our registered office is at 20 Wenlock Road, London, England, N1 7GU. Our VAT number is 481 3843 77.
2. How to contact us
You can contact us by sending an email to hello@kryoshift.com or by calling us on 0333 090 9501 . For more information, please see our ‘Contact Us’ .
3. These terms
3.1 These terms apply to any purchases you make on our website (site). Please read these terms carefully before you place any orders on our site, as they set out important information about your and our rights and obligations. Please note that you must agree to these terms before you place your order.
3.2 For the purposes of these terms, you are a ‘consumer’ if you are buying products from our site as an individual for purposes wholly or mainly outside of your trade, business, craft or profession. You are a ‘business customer’ if you are buying products from our site for purposes relating to your trade, business, craft or profession. Some terms only apply to your order if you are a consumer and other terms only apply to your order if you are a business customer, so please make sure you read these terms carefully.
3.3 Any reference to ‘we’, ‘us’ or ‘our’ in these terms is to Kryoshift Limited , and any reference to ‘you’ or ‘your’ is to the person placing an order on our site.
3.4 You must be at least 18 years old to place an order on our site. If you are a business customer placing an order on behalf of a business, you confirm that you have authority to place such order for and on behalf of that business.
3.5 We may make changes to these terms at any time. However, the terms which apply to your order will be those in force at the time you submitted your order to us.
3.6 Your use of our site is governed by our Website Terms of Use which can be found by clicking here.
4. Orders
4.1 Please check your order carefully and correct any errors before you submit it to us.
4.2 After you place your order, we will send you an acknowledgment email to let you know that we have received your order. This does not mean that your order has been accepted by us. Your order is an offer to buy products from us on these terms.
4.3 Acceptance of your order by us takes place when we send a payment confirmation email to you, at which point a legally binding contract is formed between you and us on these terms. We will send you a dispatch confirmation email to let you know once your order has been dispatched. We have the right to reject any order for any reason.
4.4 Where your order includes a custom built bespoke PC (or any other personalised products) that is based on a specification provided by you to us, you are responsible for ensuring that the information provided within the specification is correct.
4.5 All orders are subject to availability. We cannot guarantee that any goods will be available at any given time. If this happens, we will accept your order to the extent it can be fulfilled and cancel the rest of the order.
4.6 In certain circumstances beyond our reasonable control, for example where there has been a change in law, we may need to stop selling certain products. If this happens and it affects your order, we will cancel your order.
5. Making changes to your order and cancellation
5.1 Subject to clauses 5.2 and 5.3, you can change your order up until you receive a payment confirmation email from us.
5.2 Please contact us as soon as possible if you wish to make any changes to your order and we will let you know if this is possible. Please note that we may not be able to make changes to any custom built PCs or any other personalised products once production commences. We begin production once we have sent you a payment confirmation email.
5.3 For non-personalised products, if you would like to make any changes to your order after receiving a payment confirmation email, please contact us as soon as possible and we will let you know if it is possible to change your order. Please note that it may not be possible to change your order, and we are under no obligation to do so.
The remainder of this clause 5 only applies to you if you are a consumer.
5.4 You have 14 days from the delivery date to change your mind and cancel your order. This does not apply to custom built or personalised products. If you are unsure whether the cancellation rights apply to your order please contact us.
5.5 To cancel your order, please contact us by emailing support@kryoshift.com or by calling 0333 090 9501. If you cancel your order before dispatch, you will receive a full refund, however, where we have begun production on a custom built PC or personalised goods, you will not be able to cancel this order.
5.6 If you have already received your order, you must return the products to us within 14 days of telling us that you want to cancel your order and obtain proof of postage (excluding custom built PCs or personalised products). The deadline is met if you send the products back to us before the 14-day period has expired. Where you fail to return the products within this timeframe, you cease your right to cancel the order and we are under no obligation to accept the return or provide you with a refund.
5.7 Products must be returned to us in a new and unused re-saleable condition and in their original packaging (other than external packaging that is used to ship the products). We may make a deduction from the refund amount if you have handled the goods in a way that has diminished the value of the goods, if such handling was beyond what is necessary to establish the nature, characteristics and functioning of the products. You are responsible for the products while they are in your possession.
5.8 Unless your products are faulty or misdescribed, you are responsible for the cost of returning the products to us. If you wish to return goods that you have purchased from us, please email us on support@kryoshift.com with your name, order number, and the reason you wish to return the goods.
5.9 We will provide you with a full refund (including basic delivery charges) as soon as possible. Where you opt for an enhanced delivery service, e.g. next-day delivery instead of our default cheapest option, we will not be responsible for refunding the cost of delivery. If you cancelled before you received any products, we will issue the refund no later than 14 days after the day on which you told us that you want to cancel. If you have sent products back to us, we will issue the refund no later than 14 days after the day we receive the products back from you.
5.10 We will issue your refund to the same payment method you used when you placed your order.
5.11 Please note we cannot accept returns on software once the license key has been used. If you attempt to return software having used the licence key, we will be under no obligation to provide a refund to you.
6. Products
6.1 Descriptions of our products are set out on our site and the product packaging.
6.2 All of our PCs, whether prebuilt or custom built, will incorporate parts and technology manufactured by third parties. Where possible, we will supply you with the manufacturer's instructions supplied with such parts. It is your responsibility to care for these in line with the manufacturer's instructions.
6.3 Please read the product description carefully. Pictures and images of the products or their packaging on our site are for illustration purposes only. Your products and their packaging may vary from those pictures or images.
6.4 We cannot guarantee that the colours displayed on your device will match exactly the appearance of your products. The colours of the products displayed on our site may vary depending on what device you are using and your settings.
6.5 If you are a consumer, you must use our products only for domestic and personal use. You must not use our products for commercial, business or resale purposes.
7. Prices
7.1 Prices for our products are set out on our site. All prices are in pounds sterling and, if you are a consumer, include VAT at the applicable rate. For information on delivery options and costs, go to Delivery Policy. If you are a business customer, you will be shown the price exclusive of VAT and VAT will be applied at the point of order.
7.2 Prices for our products and delivery charges may change at any time. Except as set out in clause 7.3 below, such changes will not affect existing orders.
7.3 If there has been an error on the site regarding the pricing of any of our products and this affects your order, we will try to contact you using the contact details you provided when you placed your order. We will give you the option to re-confirm your order at the correct price or to cancel your order. If we are unable to contact you, we will treat the order as cancelled and notify you by email.
8. Payment
8.1 We accept the following credit cards and debit cards: Visa, Mastercard and American Express. You can also pay by Apple Pay, Google Pay, PayPal, Klarna and direct bank transfer. All credit card and debit card payments need to be authorised by the relevant card issuer.
8.2 If you are a consumer or a non-credit account business customer, we will take payment from your card when your order is ready for dispatch. If the payment is unsuccessful, your order will not be accepted.
8.3 If you are a business customer with a credit account, we will invoice you for payment. Payment is due within 30 days of the invoice date.
9. Delivery dates and costs
9.1 For information on delivery options and costs, go to Delivery Policy. You will be given available delivery options to choose from when you place your order.
9.2 Assembly times vary depending on the goods. Prebuilt PCs usually are ready to ship within 7 working days, and custom built PCs or other personalised products can take 7-10 working days to assemble before shipping, depending on parts and testing. Once ready to ship, the order will be delivered. Please note that these timescales are for guidance purposes only, and may vary dependent on different factors including but not limited to the stock available, the complexity of the build and any issues incurred during testing.
9.3 Your order will be delivered in accordance with the timeframes set out in our Delivery Policy. Any delivery dates stated during the order process, or in your order acknowledgment or shipping confirmation emails, are estimates, unless we have agreed a specific delivery date with you.
9.4 We will do all that we reasonably can to deliver your order within the timeframes set out in our delivery policy. If your delivery is delayed, we will email you to let you know as soon as reasonably possible. However, we are not liable to you for any losses you incur if delivery is delayed because of circumstances beyond our reasonable control (for example, severe weather, accidents or unpredictable traffic delays).
10. Delivery
10.1 We will deliver your order to the address specified by you when you placed your order. We work with a range of UK delivery partners who will contact you directly regarding delivery of your order once it has been dispatched.
10.2 Orders may be delivered in instalments. Where they are, we will notify you of the delivery dates, and outline what instalments the order shall be delivered in.
10.3 Please ensure that someone who is authorised to sign for the products is available to take receipt of the goods on the day of delivery. Please examine the products as soon as reasonably possible after delivery and notify us of any fault or damage as soon as reasonably possible.
11. WARRANTY
11.1 This condition 11.1 only applies to consumers. Each PC comes with a Kryoshift Warranty. Under the Kryoshift Warranty, you are provided with the following:
11.1.1 One Year Parts and Labour Cover: in the first 12 months following purchase, we will cover the cost of any parts and labour required to repair the goods;
11.1.2 Collection and Return for Faults: if a fault occurs in the 12 months following purchase, we will collect your system, repair it, and return it free of charge; and
11.1.3 No Labour Cost for Three Years: in the first three years following purchase, we will diagnose and repair hardware issues and not charge you for any labour costs, but you will have to cover costs for any replacement parts.
Exclusions apply. Please visit Warranty page for more information. For the avoidance of doubt, nothing in our contractual warranties shall affect or limit your statutory rights, which are set out in the remainder of this clause 11.
11.2 We warrant that the goods shall on delivery:
11.2.1 conform in all material respects to the details confirmed in the dispatch note;
11.2.2 where relevant, conform in all material respects to any product specification on the packaging; and
11.2.3 be free from material defects in design, material and workmanship.
11.3 Except as set out in conditions 11.1 and 11.4, which apply to consumers only, as your sole and exclusive remedy, we shall, at our option, repair, replace, or refund the price of the goods that does not comply with condition 11.2, provided that you:
11.3.1 serve a written notice on us within 7 days from the date on which you became aware (or should reasonably have become aware) of the defect;
11.3.2 provide us with sufficient information as to the nature and extent of the defects and the uses to which the goods had been put prior to the defect arising;
11.3.3 give us a reasonable opportunity to examine the defective goods; and
11.3.4 return the defective goods to us at your expense if requested by us to do so.
11.4 Where you are a consumer and the goods that you have purchased are found to be faulty within 30 days of the goods being delivered, please contact us and we will either provide a full refund or replacement, at your option, once the goods have been returned.
11.5 The provisions of these conditions, including the warranties set out in condition 11.2, shall apply to any of the goods that are repaired or replaced with effect from the date of delivery of the repaired or replaced goods.
11.6 We shall not be liable for any failure of any goods to comply with condition 11.2:
11.6.1 where such failure arises by reason of wear and tear, wilful damage, negligence, or could be expected to arise in the normal course of use of the goods;
11.6.2 to the extent caused by your failure to comply with our instructions in relation to the goods;
11.6.3 to the extent caused by us following any instruction or requirement of or given by you in relation to the goods;
11.6.4 where you use any of the goods after notifying us that they does not comply with condition 11.2.
11.7 If your products are faulty or misdescribed, please contact us as soon as reasonably possible.
11.8 We will transfer any manufacturer’s warranty to you, where applicable.
12. RISK
Once your order has been delivered to your address or in accordance with the delivery instructions you provided to us, the risk in the products passes to you and the goods are classed as having been ‘delivered’.
13. Events beyond our control
We are not liable to you if we fail to comply with these terms because of circumstances beyond our reasonable control.
14. Our liability to consumers
This clause 14 only applies to you if you are a consumer.
14.1 If we breach these terms or are negligent, we are liable to you for foreseeable loss or damage that you suffer as a result. By ‘foreseeable’ we mean that, at the time the contract was made, it was either clear that such loss or damage would occur or you and we both knew that it might reasonably occur, as a result of something we did (or failed to do).
14.2 We are not liable to you for any loss or damage that was not foreseeable, any loss or damage not caused by our breach or negligence, or any business loss or damage.
14.3 Nothing in these terms excludes or limits our liability for any death or personal injury to humans caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that the law does not allow us to exclude or limit.
15. BUSINESS customers
If you are a business customer, terms 16 to 21 apply to you.
16. TITLE
Insolvency Event means if you:
a) stop carrying on all or a significant part of your business, or you indicate in any way that you intend to do so;
b) are unable to pay your debts either within the meaning of section 123 of the Insolvency Act 1986 or if we reasonably believe that to be the case;
c) become the subject of a company voluntary arrangement under the Insolvency Act 1986;
d) become subject to a moratorium under Part A1 of the Insolvency Act 1986;
e) become subject to a restructuring plan under Part 26A of the Companies Act 2006;
f) become subject to a scheme of arrangement under Part 26 of the Companies Act 2006;
g) have a receiver, manager, administrator or administrative receiver appointed over all or any part of your undertaking, assets or income;
h) have a resolution passed for your winding up;
i) have a petition presented to any court for your winding up or an application is made for an administration order, or any winding-up or administration order is made against you;
j) are subject to any procedure for the taking control of your goods that is not withdrawn or discharged within seven days of that procedure being commenced;
k) have a freezing order made against you;
l) are subject to any recovery or attempted recovery of items supplied to you by a supplier retaining title to those items;
m) are subject to any events or circumstances analogous to those in this definition in any jurisdiction; or
n) take any steps in anticipation of, or have no realistic prospect of avoiding, any of the events or procedures described in this definition including giving notice for the convening of any meeting of creditors, issuing an application at court or filing any notice at court, receiving any demand for repayment of lending facilities, or passing any board resolution authorising any steps to be taken to enter into an insolvency process.
16.1 Title to the goods in your order shall pass to you once we have received payment in full and cleared funds for all of the order.
16.2 Until title to the goods in your order has passed to you, you shall:
16.2.1 hold the order as bailee for us;
16.2.2 store the order separately from all other material in your possession;
16.2.3 take all reasonable care of the order and keep the goods in the condition in which they were delivered;
16.2.4 insure the goods the date of delivery: (i) with a reputable insurer (ii) against all risks (iii) for an amount at least equal to their price (iv) noting our interest on the policy;
16.2.5 ensure that the goods are clearly identifiable as belonging to us;
16.2.6 not remove or alter any mark on, or packaging, of the goods;
16.2.7 inform us immediately if you become subject to an Insolvency Event or any of the events or circumstances set out in conditions 21.1.1 to 21.1.3; and
16.2.8 on reasonable notice permit us to inspect the goods during your normal business hours and provide us with such information concerning the goods and your financial status as we may request from time to time.
16.3 Notwithstanding condition 16.2, you may use or resell the goods in the ordinary course of its business until such time as you become aware or ought reasonably to have become aware that an event specified in conditions 21.1.1 to 21.1.3 has occurred or is likely to occur, or you have or are likely to become subject to an Insolvency Event.
16.4 If you resell the goods in accordance with condition 16.3, title to the goods shall pass to you immediately prior to the resale.
16.5 If, at any time before title to the goods has passed to you, you inform us, or we reasonably believe, that you have or are likely to become subject to an Insolvency Event or any of the events or circumstances set out in conditions 21.1.1 to 21.1.3, we may:
16.5.1 require you at your expense to re-deliver the order to us; and
16.5.2 if you fail to do so promptly, enter any premises where the order is stored and repossess them, and you provide a licence to us to do so.
17. ANTI- BRIBERY
17.1 For the purposes of this condition 17 the expressions ‘adequate procedures’ and ‘associated with’ shall be construed in accordance with the Bribery Act 2010 and legislation or guidance published under it.
17.2 Each party shall comply with applicable bribery laws including ensuring that it has in place adequate procedures to prevent bribery and ensure that all of its personnel, all others associated with it and all of its subcontractors so comply.
17.3 Without limitation to condition 17.2, neither party shall make or receive any bribe (which term shall be construed in accordance with the Bribery Act 2010) or other improper payment or advantage or allow any such bribe or improper payment or advantage to be made or received on its behalf, either in the United Kingdom or elsewhere and shall implement and maintain adequate procedures to ensure that such bribes or improper payments or advantages are not made or received directly or indirectly on its behalf.
17.4 You shall immediately notify us as soon as you become aware of a breach or possible breach by you of any of the requirements in this condition 17.
18. LIMITATION OF LIABILITY
18.1 The extent of the parties’ liability under or in connection with the contract (regardless of whether such liability arises in tort, contract or in any other way and whether or not caused by negligence or misrepresentation) shall be as set out in this condition 18.
18.2 Subject to condition 18.5, our total liability shall not exceed the price paid under the invoice to which the relevant order relates.
18.3 Subject to condition 18.5, we shall not be liable for consequential, indirect or special losses.
18.4 Subject to condition 18.5, we shall not be liable for any of the following (whether direct or indirect): (i) loss of profit; (ii) loss of revenue; (iii) loss of production; (iv) loss of contract; (v) loss of commercial opportunity; and (vi) harm to reputation or loss of goodwill.
18.5 Notwithstanding any other provision of the contract, the liability of the parties shall not be limited in any way in respect of the following: (i) death or personal injury caused by negligence; (ii) fraud or fraudulent misrepresentation; and (iii) any other losses which cannot be excluded or limited by applicable law.
19. PRODUCT RECALLS/WITHDRAWAL
19.1 In the event that either you or us receive a court order or other notice from a regulator or governmental entity to withdraw, recall, remove or take any other corrective action in connection with a product in the market (Official Product Recall Notice), that party shall notify the other party immediately and shall enclose a copy of such Official Product Recall Notice.
19.2 Both parties shall, in good faith:
19.2.1 work together to undertake or facilitate any product recall, withdrawal, removal or corrective action as expressly required by the Official Product Recall Notice;
19.2.2 use best endeavours to mitigate the costs incurred by either party in performing its obligations under condition 19.2.1.
19.3 If, in the absence of receiving an Official Product Recall Notice, we nevertheless agree to withdraw, recall, remove or take any other corrective action in connection with a product in the market, both parties shall, in good faith:
19.3.1 work together to undertake or facilitate any product recall, withdrawal, removal or corrective action in relation to such product;
19.3.2 use best endeavours to mitigate the costs incurred by either party in performing its obligations under condition 19.3.1.
20. INTELLECTUAL PROPERTY RIGHTS
20.1 Except as expressly set out in this condition 20, no intellectual property rights of either party are transferred or licensed as a result of this contract. Our intellectual property rights are and shall remain our exclusive property, and your intellectual property rights are and shall remain your exclusive property.
20.2 For the avoidance of doubt, any intellectual property rights in the design and build of the goods, including the design and build of any personalised goods, including custom built PCs, shall remain the exclusive property of Kyroshift and no intellectual property rights in the same shall be transferred to you in any way.
21. CANCELLATION OF ORDERS
21.1 We may cancel any order, or part thereof, at any time by giving notice in writing to you if:
21.1.1 you commit a material breach of the contract and such breach is not remediable;
21.1.2 you commit a material breach of the contract which is not remedied within 10 working days of receiving written notice of such breach; or
21.1.3 you have failed to pay any amount due under any other order on the due date.
21.2 We may terminate the contract at any time by giving notice in writing to you if you suffer an Insolvency Event.
21.3 If you become aware that any event has occurred, or circumstances exist, which may entitle us to terminate the contract under this condition 21, you shall immediately notify us in writing.
21.4 On termination of the contract for any reason, you shall immediately pay to us all our outstanding unpaid invoices and interest.
21.5 Termination or expiry of the contract shall not affect any accrued rights and liabilities of us at any time up to the date of termination.
22. Your information
Any personal information that you provide to us will be dealt with in line with our Privacy Policy available here, which explains what information we collect and hold about you, and how we collect, store, use and share such information.
23. Complaints
If you are unhappy with us or the products you ordered, please contact us at hello@kryoshift.com.
24. Governing law and jurisdiction
24.1 If you are a consumer, the laws of England and Wales apply to these terms, although if you are resident elsewhere you will retain the benefit of any mandatory protections given to you by the laws of that country. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales. This means that you can choose whether to bring a claim in the courts of England and Wales or in the courts of another part of the UK in which you live.
24.2 If you are a business customer, these terms and any dispute or claim arising out of, or in connection with, the terms, their subject matter or formation (including non-contractual disputes or claims) will be governed by, and construed in accordance with, the laws of England and Wales. You and us both irrevocably agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute or claim arising out of, or in connection with, these terms, their subject matter or formation (including non-contractual disputes or claims).
25. General terms
25.1 We are an independent business and are not affiliated with, endorsed or sponsored by any games publisher, developer, manufacturer, or platform owner of any product or service that is available on our website. All intellectual property relating to third parties is owned by the respective third party or their licensor. The use of third party intellectual property does not imply any affiliation or endorsement with us.
26. Our “Shop by Game” feature is designed to help you choose PCs optimised for performance in specific game titles. Performance references are based on general system requirements, gameplay characteristics, and internal testing, but results may vary depending on the final configuration, updates, and game optimisations. Any product recommendation provided on the website is for information purposes only, and does not constitute professional advice or guidance.
26.1 You are not allowed to transfer your rights under these terms to anyone without our prior written consent. We may transfer our rights under these terms to another business without your consent, but we will notify you of the transfer and make sure that your rights are not adversely affected as a result.
26.2 If any provision of these terms (or part of any provision) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision of these terms will not be affected.
26.3 If you breach these terms and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these terms.
26.4 If you are a business customer, any variation to these terms will not be binding unless expressly agreed in writing and executed by a duly authorised signatory on behalf of each of us and you respectively.
26.5 If you are a business customer, you and we both agree that these terms constitute the entire agreement between you and us in relation to your order. You acknowledge that you have not entered into these terms in reliance on any representation or warranty that is not expressly set out in these terms and that you will have no claim for innocent or negligent misrepresentation on the basis of any statement in these terms.
Policy version: September 2025
www.kryoshift.com (our website) is provided by Kryoshift Limited (we, our or us). We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.
This cookie policy only relates to your use of our website.
Throughout our website we may link to other websites owned and operated by certain trusted third parties, including third parties who supply products to us. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third party websites, please consult their policies as appropriate.
A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us ensure that our website functions as intended, recognise you and your device and store some information about your preferences or past actions.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see below.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.
Consent to use cookies and changing settings
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested or where we do not have to ask for your consent to place such cookies (e.g. to enable you to put items in your shopping basket and use our check-out process).
You can withdraw any consent to the use of cookies or other similar technologies or manage any other such preferences at any time by using the settings provided in your chosen browser. It may be necessary to refresh the page for the updated settings to take effect.
The table below provides more information about the cookies we use and why:
|
The cookies (and other similar technologies) we use |
Name |
Purpose |
|
Shopify |
_shopify_y, _shopify_s, cart, secure_customer_sig
|
Required for the site to function — stores login sessions, shopping cart info, checkout security, and customer authentication. |
|
Google Analytics |
ga, _gid, _ga |
Tracks how visitors use the site, e.g. pages viewed, time spent, returning vs. new visitors, sales funnel activity. Helps improve performance and marketing. |
|
Meta |
_fbp |
Tracks visitor interactions and conversions for Facebook/Instagram advertising. |
|
TikTok |
_ttp |
Tracks visitor behaviour for TikTok ad attribution. |
How to turn off all cookies and the consequences of doing so
If you do not want to accept any cookies, you may be able to change your browser settings so that cookies (including those which are essential to the services requested) are not accepted. If you do this, please be aware that you may lose some of the functionality of our website.
For further information about cookies and how to disable them, please go to the guidance on cookies published by the UK Information Commissioner’s Office, or www.allaboutcookies.org.
Please contact us if you have any questions about this cookie policy or the information we hold about you by using the details provided below.
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Our contact details |
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By email: DPO@kryoshift.com By telephone: 0333 090 9501 |
We may change this policy from time to time. When we do, we will inform you via email.
