Frequently Asked Questions | KryoShift

Browse our systems or use the configurator to build your PC. Once ready, add it to your cart and checkout securely.

Yes, if you have not yet received payment confirmation. After confirmation, your system may already be in production, so please contact us immediately.

Accessories and peripherals are dispatched next business day when ordered before 2pm. Prebuilt gaming PCs are dispatched within 5–7 working days. Custom-built gaming PCs are dispatched within 7–10 working days. All PCs are delivered free to UK mainland addresses.

Currently we only ship within mainland United Kingdom.

We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, and direct bank transfer.

Yes. All payments are processed through encrypted SSL-secured gateways.

All systems include a 3-year warranty with UK-based support. Full terms are available on our Returns & Warranty pages.

• Prebuilt PCs: Return within 14 days if unused and in original condition.
• Custom PCs: Cannot be returned once production begins unless faulty.
• Warranty: 3-year coverage with UK-based technical support.

Our team is ready to help. Contact technical support or visit our Contact page.